How can you support individual change as part of your broader change management efforts? Understand why and how people change and identify and address change barriers and enablers.
Read moreWhat the US chip card implementation can teach us about user experience
The reactions of consumers and retail workers to the US chip card transition provides insight into the challenges of getting change right, particularly when it requires people to alter routine behaviors.
Read morePractical tips for facilitating productive employee participation.
Employee participation in change efforts is associated with a variety of benefits, but it's not without its complexities. Productive participation takes skill on the part of the change leader/facilitator and participant. The best way to build this skill is through experience. So in this post, Part II of our review on participation & change, we provide tips and resources on various participatory methods that you can incorporate into your next change effort.
Read moreIs staff input necessary for successful organizational change?
Engaging employees in the organizational change decision is not a one-size-fits-all proposition. It’s essential to design participation to match your organizational culture and the change you’rere implementing.
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