The Implementer's Starter Kit
How to Plan and Execute Organizational Change Like a Master, Even If You Aren't One Yet
When implementation is an afterthought, tackled with a "quick and dirty" approach, things may get done, but they rarely produce results. What's the point of that? Learn to master the art and science of implementing change for results with this practical reference, designed for those new to implementation, as well as those looking for new approaches.
The Implementer's Starter Kit introduces a simple framework that guides you through each stage of the implementation process, outlining not only what you need to do, but also why you need to do it. Drawing on research as well as 20 years of hands-on experience, Wendy Hirsch offers practical insights and actionable steps you can begin using immediately. Packed with case studies and sample tools, this book is a reference you will come back to again and again.
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Expanded and Revised Second Edition now available!
TABLE OF CONTENTS
Introduction
Part I: Why?
The Need for a Comprehensive Approach
Case Study: Principles in Action
Part II: What?
What Is Implementation?
Using a Framework to Guide You
A Brief Tour of the Framework
Part III: When?
Five Phases of Implementation
Phases: A Versatile and Valuable Tool
Part IV: How?
Desired Outcomes
The Innovation
Performance Monitoring and Measurement
Training and Coaching
Communication
Infrastructure
Part V: Who?
The Implementation Team
Leadership
End Users
Stakeholders
Part VI: Where?
Context
Conclusion
Appendix
Implementation Checklist
List of Figures
Bibliography
Acknowledgements
About the Author
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