What can you do to support individual change as part of your broader change management efforts? In this article, we offer a few suggestions:
Understand basic theories that explain why people choose to act (or not).
Engage with end users to identify the specific change barriers and enablers that are likely to impact your efforts.
Select the “best” intervention to address the barriers you’ve identified — which, to be fair, is easier said than done.
We focus a lot on what makes a good leader; ever thought about what makes a bad leader...a really, really bad leader? It may not be what you think! Read More
When it comes to roles and decision-making on change projects, people often like to keep things fuzzy...it takes more than a template to change that. In this article, I review the evidence linking governance with success, as well as provide models and tips to help you align your governance approach to your context. Read More
In this post, I review the answers to five important questions about psychological safety based on the findings from a comprehensive meta-analysis on the topic. Including what it is, why it’s important, and what we don’t yet understand about this important factor in team performance. Read More
In this article, I provide five reasons why phases should be a valued tool in every implementer's toolkit, and offer a plethora of tips on how to use them in your work. Read More
Although most people realize change doesn't "just happen" in organizations, they may overlook a critical part of successful change efforts— the implementation team. In this post, I review key considerations for developing an implementation team. Read More
In Part Two in this series on Implementation Teams, I review key considerations for creating an enabling team structure and offer three case studies of implementation teams in practice. Read More
Trust and trustworthiness may be one of those things that we assume we understand, know how to do, and benefit from. But, do we? In this article, I’ll review research on the things we do as leaders to influence other’s trust in us, as well as how trust impacts team performance. Read More
The keys to success in implementation are more like haystacks than needles. Once you know what they are, they aren’t hard to spot. When practiced consistently the best principles of effective implementation can improve our chances of success. In this post, I explore some of these best principles in the context of an education implementation in California. Read More
Don't just set goals and then forget them! There's robust research to suggest checking in on progress and reporting it makes a difference in performance. Learn how in this post. Read More
Clear, well-informed and timely decisions aren't born, they're made. In this post, we review the five group practices that lead to higher quality decisions, including the few that are likely to make the biggest difference. They may not be what you think! Read More
Before you kick off your next change effort make sure you have clear answers to these three questions. Your success may depend on it. Read More
"Go big or go home" may be an increasingly popular goal setting philosophy, but does it work? In this post, we discuss recent research on stretch goals as well as alternative goal setting strategies and provide tips on how to identify which might work best for your situation. Read More
Especially during challenging times, team learning requires honest reflection to identify team behaviors or practices that may be contributing to poor performance. Such conversations can be tricky to facilitate and, for that reason, are often skipped. Don't miss your opportunity to help your team uncover learning that can transform its performance. Here's one way to do it. Read More
Drawing from research on teamwork, this post offers more than 30 things you can do to help your team work better together. Read More
Those of us involved in implementation understand intuitively how critical collective effort is for success. That said, as practitioners, we may not have a firm grounding in what it is, exactly, that helps or inhibits teamwork. If that's the case for you, read on! In this post, we highlight nine factors to consider when working to build an effective team. Read More
A moment of spontaneous reflection led me to this insight: two qualities have been integral to my success in implementation. Patient persistence. In this post, I review why these qualities are particularly useful for those leading long-term change efforts and offer some research-based tips on how to build these qualities and restore them when you feel depleted. Read More
As it turns out, simply being aware of what experts do won't ensure you become one. Rather, if you want to build expertise in a particular area, such as planning, research indicates there is one thing you should do. And because even an expert can't do it alone, we offer three tips on how to help your team, help you plan. Read More
What can we learn about planning from the problem-solving practices of experts and novices? In this post, the second in a three-part series on planning, I review research on expertise to uncover some practical planning tips. Read More
Recently a reader asked for advice on how to effectively execute the planning phase of implementation when leaders, sponsors, or team members want to just skip it and start doing stuff already! Research shows that you can do too little planning, but also that you can do too much. How do you get it 'just right'? Read on! Read More